Frequently Asked Questions
About the Clear2Go™Bottles
Is the Clear2Go™ bottle BPA Free?
Yes, our bottles are made from BPA-free materials.
Where is it manufactured?
Our bottles are designed in the US and manufactured in China. Our filter media is produced in the United States and assembled in China.
What is the life of the filter?
We offer two filters…..The Splash Filter lasts for 40 gallons and the Clear2Go™ filter lasts for 100 gallons.
Where can I purchase Clear2Go™ bottle with filter?
Currently Clear2Go™ bottle with filter is available on our website and Amazon. Coming soon to additional retailers.
Are any accessories available for the Clear2Go™ bottle?
Not yet, but our product development team is currently researching accessories for Clear2Go™ and we plan to offer these and other products in the future.
Does the unit come in any other colors?
Yes, multiple colors are available.
Can any other liquid be used in the bottle such as an energy drink supplement or flavoring that mixes with water?
Clear2Go™ is intended for use with water only. If another substance is added into the bottle, it may decrease the effectiveness of the filter.
Can I use hot water with my Clear2Go™ bottle?
Clear2Go™ bottle with filter is intended for cold or room-temperature water use only. Operating Water Temperature: Max 85°F- Min 34°F.
How do you know when you have reached the gallon capacity on the filter?
We recommend replacing the filter every 2 to 3 months for optimal quality depending on individual water consumption. There commended daily intake of water is a minimum of 64 oz.
Who manufactures Clear2Go™?
Clear2Go™ is manufactured by Applica Water Products, LLC.
What is the Clear2GO™ Filter technology?
Clear2Go™uses a carbon filtration technology in a filter media combining the benefits of sub-micron particulate filtration with exceptional chemical removal. Comprised of nano meter-size particles, these filters far exceed current filtration systems and can handle the most difficult treatment requirements for consumer, residential, and recreational water purification.
Is Clear2Go™ made out of recyclable plastic material?
Yes, the Clear2Go™ bottle is made out of 100% recyclable. They are made of LDPE which is BPA- Free material and does not leach into your water. For responsible recycling, please visit www.1800Recycling.com.
What contaminants does it filter?
Clear2Go™ has been tested by WQA against NSF/ANSI Standard 42 for the reduction of aesthetic chlorine taste and odor, and Particulate Class I, and against NSF/ANSI Standard 53 for the reduction of turbidity and cysts(cryptosporidium and giardia).
Where can you fill a Clear2Go™ bottle?
Clear2Go™ bottle can be filled from any tap water source.
How do I wash my bottle?
Simply unscrew the filter from inside the cap and rinse with water. Never wash the filter. The cap and bottle are top-rack dishwasher safe and may be washed with soap and water.
How many ounces does the bottle hold?
Clear2Go™ Sport bottle with filter holds 24 oz. of water. Clear2Go™ Active, Vanity and Splash bottle with filter holds 20 oz of water.
About the Clear2O® Filter Water Pitcher
How often should I replace my filter?
For best results, the filter should be replaced after 50 gallons of consumed water. Some older models have a filter indicator that turns red after 40 gallons of water consumption; however, the filters are now designed to filter 50 gallons of water.
Which filter model do I buy for my Clear2O® pitcher?
All pitcher models use the same Clear2O® filters. Model CWF101
Where can I purchase filters?
Filters can be purchased on Amazon, our Clear2O.com website or you can call 1-866-667-0266 to order them by phone.
How many filters come with my Clear2O® pitcher?
The Clear2O® pitcher comes with one filter already installed at the factory.
What is the intelligent-filter indicator?
The intelligent-filter indicator measures the amount of water used, so you'll always know when it's time for a replacement water filter.
How does the green/yellow/red intelligent-filter indicator work?
Each filter is good for 50 gallons of water consumption. The filter indicator will stay green for 40 gallons of water, changes to yellow for 10 more gallons of water. When it turns red, it's time to replace the filter. The filter indicator turns back to green each time a filter is locked into the pitcher, so don't unlock the filter unnecessarily because this will reset the filter meter.
Can the pitcher filter untreated water?
You should never use anything other than municipally treated or private well potable water with the Clear2O® water filtration system for clean, safe drinking water.
Does the pitcher remove fluoride?
What contaminants does the pitcher filter water reduce?
The Clear2O® water filtration system has been tested to reduce 53 contaminants including asbestos, cadmium, cysts, lead, mercury, turbidity, VOCs and more.
Do I have to use the aerator sink attachments provided with the Clear2O® filter water pitcher?
Yes, please visit our troubleshooting guide for additional installation directions.
Do I need to clean the unit after replacing the filter?
You should fill and discard the first 3 pitchers of water to flush the filter and purge the air.
What is the minimum/maximum temperature of the water that I can use with the pitcher?
There is no minimum water temperature, the maximum water temperature that should be used with the Clear2O® filter water pitcher is 85°F (29° C).
What is the warranty on the Clear2O® water filtration system?
The Clear2O® water filtration system is covered by a 90-day warranty against manufacturer defects. All returned items must be in a new, unused conditioned and contain all original parts and protective seals. We will not accept or refund any items that have been damaged, used or do not contain all original parts. We will not issue any refunds on product that were damaged during installation or due to incorrect installation.
Is the pitcher dishwasher-safe?
No. The water filtration system including the pitcher, lid, and filter reservoir should be cleaned periodically by hand. For best results cleaning the pitcher lid, dilute a teaspoon of vinegar in a cup of water. Soak a soft sponge in the vinegar solution and wipe clean.
Can I refrigerate the pitcher?
What is the filter made out of?
The filter is made from a solid block of carbon.
How many glasses of water does the pitcher hold?
The Clear2O® filter water pitcher holds 9, 8-oz. glasses of clean drinking water.
Is Clear2O® filter water pitcher made out of recyclable plastic material?
Yes, the Clear2O® pitcher is BPA Free and recyclable. It is made of ABS and AS plastic. For responsible recycling, please visit www.1800Recycling.com.
I have a question that has not been addressed here.
For directions on specific issues not addressed here, please call 1-866-667-0266.